Site5 has a page with the real time status of all our servers and we publicly list the uptime records of all our servers.
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Just getting started and have a few questions?
Additional Resources
- Video Tutorials
for various control panels used at Site5. - Contact Information
for the various Site5 departments. - Backstage
Use Backstage to manage all aspects of your account including submitting tickets to our Genius Team. - Knowledge Base
Searchable database of common questions and support issues. If you think of something that is missing from here, let us know and we'll add it. - Community Forums
Active community forum, frequented by Site5 staff and Site5 customers. Love us? Hate us? We want to know your opinion, and this is the place to give it! - Official Maintenance and Outage Notices
The official source for up to the minute information from our operations crew regarding outages, maintenance and other tangy technical tidbits. - Site5 News and Ramblings
This is where we talk about what's going on here at Site5. Catch all kinds of useful info here including our popular "State of Site5" posts. It's like a mini State of the Union address, except Site5 is "the Union" and it's given by members of the Management Team. - Current Network Status
Check your server's current availability status. - Uptime Reports Reports of server uptime from our custom-built monitoring service.
Want to read more about our policies?
- Service Agreement
A legal contract between Site5 and all customers. - Terms of Service (TOS)
Specific rules and regulations governing use of Site5 services. - Domain Registration Agreement
Agreement for domain names registered through Site5. - Resource Usage Policies (RUP)
Specific rules and regulations governing resource usage. - Guarantees
Detailed explanations of and terms pertaining to our three guarantees. - Privacy Policy
Guidelines and explanations about how we use the information we collect.







