Customer Manual

From Site5Wiki

• Getting Started: Everything pertaining to order processing and getting started with a new Site5 hosting account.
  

  

  Site5 Pipes
  

  

  Add a Domain Pointer in SiteAdmin
  • Common Pre-Sales Questions
  • For beginners: Search the wiki for tips just for you — keyword search for beginners
• Billing: Full information about Site5's billing policies and procedures.
• Website Management: How to use some of the more website-specific features of your hosting account (i.e. FTP, multiple FTP/SiteAdmin users, Fantastico, password protected directories, etc.).
• Email: Full details on managing your account's email functionality.
• Managing Website Domains: Information on managing your account's domain name functionality (specifically domain pointers, parking and subdomains).
• Domain Names, Registration and Transfers: Information on how to register (aka, buy) and transfer domain names, as well as a general introduction to domain names.
• Backstage: The Site5 portal providing advanced and easy access to MultiAdmin, SiteAdmin and other account specific controls.
• MultiSite: Enhanced Multiple Domain Hosting: MultiSite™ is Site5's proprietary technology that allows you to create and manage multiple, full hosting accounts within a single plan. (Note: You must have a MultiSite-enabled plan to use MultiSite features. If you don't see a "MultiAdmin" tab in your Backstage interface, your account doesn't have MultiSite.)
• Resellers: Information on how to setup and use your reseller account and ClientExec billing system.
• Using SSL for Secure Website Connections: SSL is used to allow visitors to access your website securely (i.e. for performing e-commerce transactions and sending other sensitive data).
• Scripting and Development: Information on the scripting and development features of Site5 hosting accounts.
• AffiliateRewards: Send others our way, and we pay.

Additional Resources

• Service Policies: Our service policies: An explanation of what you can and can't do with your Site5 account.
• Resource Usage Policies: An explanation of our system resource usage policies.

• Our Forums
  • B&T's Tips and Scripts: A general Tips & Scripts resource page maintained by B&T, one of our Forum Moderators (highly recommended!)
  • Need an account for our forums?
  • Forgotten your password for our forums?

 Tips to help secure your account: A guide outlining some best practices for protecting your site against security breaches.