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Support / Uptime Reports

Although we're very trustworthy people, we feel obligated to provide our customers with completely impartial and untainted server uptime reports. These statistics come directly from our Apache monitoring system.


Monitoring Interval: One Minute     Service Monitored: HTTP (Port 80)

Server Name Statistics Server Name Statistics
bissel Statistics blackhawk Statistics
bs1-amsterdam Statistics bs1-dallas Statistics
bs1-singapore Statistics bs11-dallas Statistics
bs12-dallas Statistics bs13-dallas Statistics
bs14-dallas Statistics bs15-dallas Statistics
bs16-dallas Statistics bs17-dallas Statistics
bs18-dallas Statistics bs19-dallas Statistics
bs2-amsterdam Statistics bs2-dallas Statistics
bs2-singapore Statistics bs20-dallas Statistics
bs21-dallas Statistics bs22-dallas Statistics
bs23-dallas Statistics bs24-dallas Statistics
bs25-dallas Statistics bs26-dallas Statistics
bs27-dallas Statistics bs3-amsterdam Statistics
bs3-dallas Statistics bs4-dallas Statistics
bs5-dallas Statistics bs6-dallas Statistics
bs7-dallas Statistics bs8-dallas Statistics
bs9-dallas Statistics bse-dallas Statistics
cape Statistics casaloma Statistics
clippers Statistics cn Statistics
cr1-amsterdam Statistics cr1-dallas Statistics
cr2-amsterdam Statistics cr2-dallas Statistics
cr3-dallas Statistics cr4-dallas Statistics
cr5-dallas Statistics cr6-dallas Statistics
cr7-dallas Statistics cr8-dallas Statistics
cs1-amsterdam Statistics cs2-amsterdam Statistics
dunham Statistics holbrook Statistics
jin Statistics lakers Statistics
longhouse Statistics merton Statistics
moe Statistics pittston Statistics
r1-amsterdam Statistics r1-atlanta Statistics
r1-brazil Statistics r1-bucharest Statistics
r1-chicago Statistics r1-dallas Statistics
r1-hongkong Statistics r1-lax Statistics
r1-miami Statistics r1-montreal Statistics
r1-nyc Statistics r1-paris Statistics
r1-phoenix Statistics r1-sanjose Statistics
r1-saopaulo Statistics r1-seattle Statistics
r1-singapore Statistics r10-dallas Statistics
r10-sydney Statistics r11-dallas Statistics
r11-sydney Statistics r12-dallas Statistics
r13-dallas Statistics r2-amsterdam Statistics
r2-atlanta Statistics r2-brazil Statistics
r2-chicago Statistics r2-dallas Statistics
r2-dc Statistics r2-lax Statistics
r2-miami Statistics r2-nyc Statistics
r2-phoenix Statistics r2-sanjose Statistics
r2-saopaulo Statistics r2-seattle Statistics
r2-singapore Statistics r2-toronto Statistics
r3-amsterdam Statistics r3-chicago Statistics
r3-dc Statistics r3-miami Statistics
r3-montreal Statistics r3-nyc Statistics
r3-singapore Statistics r4-amsterdam Statistics
r4-chicago Statistics r4-dallas Statistics
r4-dc Statistics r4-montreal Statistics
r4-nyc Statistics r4-singapore Statistics
r4-toronto Statistics r5-amsterdam Statistics
r5-chicago Statistics r5-dallas Statistics
r5-singapore Statistics r5-toronto Statistics
r5-vancouver Statistics r6-chicago Statistics
r6-dallas Statistics r6-london Statistics
r6-singapore Statistics r6-sydney Statistics
r6-vancouver Statistics r7-amsterdam Statistics
r7-chicago Statistics r7-london Statistics
r7-singapore Statistics r7-sydney Statistics
r7-vancouver Statistics r8-amsterdam Statistics
r8-chicago Statistics r8-london Statistics
r8-sydney Statistics r9-dallas Statistics
r9-london Statistics r9-sydney Statistics
rd1-dallas Statistics s1-amsterdam Statistics
s1-atlanta Statistics s1-brazil Statistics
s1-bucharest Statistics s1-dc Statistics
s1-hongkong Statistics s1-lax Statistics
s1-miami Statistics s1-montreal Statistics
s1-nyc Statistics s1-paris Statistics
s1-phoenix Statistics s1-sanjose Statistics
s1-saopaulo Statistics s1-seattle Statistics
s1-singapore Statistics s1-toronto Statistics
s10-london Statistics s10-sydney Statistics
s10-vancouver Statistics s11-amsterdam Statistics
s11-london Statistics s12-chicago Statistics
s2-amsterdam Statistics s2-atlanta Statistics
s2-brazil Statistics s2-bucharest Statistics
s2-hongkong Statistics s2-lax Statistics
s2-miami Statistics s2-nyc Statistics
s2-paris Statistics s2-phoenix Statistics
s2-sanjose Statistics s2-saopaulo Statistics
s2-seattle Statistics s2-singapore Statistics
s3-amsterdam Statistics s3-atlanta Statistics
s3-bucharest Statistics s3-dc Statistics
s3-lax Statistics s3-miami Statistics
s3-montreal Statistics s3-nyc Statistics
s3-sanjose Statistics s3-seattle Statistics
s3-singapore Statistics s4-amsterdam Statistics
s4-dc Statistics s4-lax Statistics
s4-miami Statistics s4-montreal Statistics
s4-nyc Statistics s4-sanjose Statistics
s4-singapore Statistics s4-vancouver Statistics
s5-amsterdam Statistics s5-dc Statistics
s5-lax Statistics s5-miami Statistics
s5-montreal Statistics s5-nyc Statistics
s5-singapore Statistics s5-sydney Statistics
s6-dc Statistics s6-lax Statistics
s6-montreal Statistics s6-nyc Statistics
s6-singapore Statistics s6-sydney Statistics
s6-toronto Statistics s6-vancouver Statistics
s7-amsterdam Statistics s7-dc Statistics
s7-london Statistics s7-nyc Statistics
s7-singapore Statistics s7-sydney Statistics
s7-toronto Statistics s7-vancouver Statistics
s8-dc Statistics s8-london Statistics
s8-nyc Statistics s8-sydney Statistics
s8-toronto Statistics s8-vancouver Statistics
s9-london Statistics s9-singapore Statistics
s9-sydney Statistics s9-toronto Statistics
s9-vancouver Statistics seahawk Statistics
supersonic Statistics thoroughbred Statistics
thorpe Statistics wedmore Statistics

Caveats and Possible Discrepancies

  • Scheduled Maintenance and Upgrades - These statistics do not account for scheduled maintenance outages. Every host needs to do maintenance to keep their fleet up to date, secure and running smoothly. Although we do this work during off-peak hours (at night), it still counts as "downtime" in the eyes of this monitoring service.
  • Webserver-only Monitoring - Only the webserver (Apache, port 80) is monitored. If the webserver is down but other services (Email, FTP, MySQL) are up, the entire server reports down.
  • Sampling Error - The reported uptime may vary slightly from the server's actual uptime, as the monitoring interval is set at 1 minute.  For instance, if a server goes down right before a service check, and then we reboot it and it's back online within 30 seconds, the monitor will catch it on the next check (which is in 1 minute) and estimate a 1 minute downtime when in reality there was only 30 seconds of downtime.
  • Calculations - These percentages are calculated based upon the entire reporting period; not just the timeframe that has passed. We're always looking at the full month or year as opposed to the month-to-date or year-to-date amounts.

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