Although we're very trustworthy people, we feel obligated to provide our
customers with completely impartial and untainted server uptime reports. These
statistics come directly from our Nagios
monitoring system. The numbers you see here are the same ones we see internally.
| Time Period |
Downtime (in Seconds) |
Uptime % |
| Current Month |
598 |
99.9777% |
| Previous Month |
5,388 |
99.7921% |
| Current Year |
11,201 |
99.9646% |
| Previous Year |
8,504 |
99.973% |
Caveats and Possible Discrepancies
- Updates - These uptime statistics are updated once daily shortly after midnight.
- Scheduled Maintenance and Upgrades -
These statistics do not account for scheduled maintenance outages. Every host
needs to do maintenance to keep their fleet up to date, secure and running
smoothly. Although we do this work during off-peak hours (at night), it still
counts as "downtime" in the eyes of this monitoring service.
- Webserver-only Monitoring - Only the webserver (Apache, port 80) is
monitored. If the webserver is down but other services (Email, FTP, MySQL)
are up, the entire server reports down.
- Sampling Error - The reported uptime may vary slightly from the server's
actual uptime, as the monitoring interval is set at 1 minute. For instance,
if a server goes down right before a service check, and then we reboot it
and it's back online within 30 seconds, the monitor will catch it on the next
check (which is in 1 minute) and estimate a 1 minute downtime when in reality
there was only 30 seconds of downtime.
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